Terms and Conditions

Terms and Conditions

Effective Date: 01/01/2025

1. Introduction

• Welcome to Hugs4Headstones ("we," "our," or "us"). By using our cleaning services, you agree to the following Terms and Conditions. Please read them carefully.

2. Services Provided

• We provide cemetery memorial cleaning services, including deep cleaning, standard cleaning, and specialized cleaning.
• Before-and-after photos may be taken for service documentation and quality assurance.

3. Appointment and Cancellation Policy

• Appointments must be scheduled in advance.
• Cancellations or rescheduling requests must be made at least 24 hours in advance.
• Late cancellations may incur a fee.

4. Before-and-After Photos

• We may take before-and-after photos of serviced areas to document the quality of our work.
• These photos will not include any personal or identifiable information without explicit consent.
• With your prior written consent, we may use these photos for marketing and promotional purposes.

5. Payment Terms

• Payment is due upon completion of services unless otherwise agreed.
• We accept various payment methods, including credit cards, cash, and digital payments.
• Late payments may incur additional fees.

6. Liability and Damages

• We take great care in providing our services, but we are not liable for pre-existing damage or wear and tear.
• Any claims for damages must be reported within 24 hours of service completion.

7. Customer Responsibilities

• Customers must ensure services rendered are satisfactory and complete

8. Privacy and Data Security

• All personal information collected is handled per our Privacy Policy.
• We take appropriate measures to protect your information from unauthorized access.

9. Changes to Terms

• We reserve the right to update these Terms and Conditions at any time.
• Continued use of our services constitutes acceptance of any modifications.

10. Contact Us

• For any questions regarding these Terms and Conditions, please contact us at: 916-709-0311

By using our services, you acknowledge and agree to these Terms and Conditions.