1. Introduction
- Welcome to Hugs4Headstones ("we," "our," or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cleaning services, including our use of before-and-after photos.
2. Information We Collect
- Personal Information: Name, address, phone number, email, and payment details.
- Service Details: Information regarding the cleaning services provided to you.
- Photographic Evidence: We may take before-and-after photos of areas we service to document the effectiveness of our cleaning. These images will not include any personal or identifiable information unless explicitly agreed upon.
3. How We Use Your Information
- To provide and improve our cleaning services.
- To maintain records of service completion and quality assurance.
- To showcase service results (with prior consent) on our website or marketing materials.
- To comply with legal obligations and prevent fraud.
4. Sharing Your Information
- We do not sell or rent personal information.
- Photos taken will only be used internally for training and service verification unless you provide written consent for marketing use.
- We may share necessary details with payment processors and service providers assisting in our business operations.
5. Your Rights & Choices
- You may request the deletion of personal data, including photos, that we have collected.
- You can opt out of marketing and promotional communications.
- If you do not want photos taken, you may decline at the time of service.
6. Data Security
- We implement appropriate security measures to protect your personal information and images from unauthorized access, alteration, or disclosure.
7. Policy Updates
- We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
8. Contact Us
- If you have any questions or concerns about this policy, please contact us at: 916-709-0311
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.